Patient Support Programs: Global Experience

01.07.2025

Every year, new Patient Support Programs (PSPs) emerge worldwide. Their goal is to improve the quality of life and care for patients, especially those with chronic diorders and complex therapies. These programs focus on understanding patient conditions, adherence to treatment protocols, and lifestyle management. Below are the TOP 5 PSPs that are currently most sought after and implemented globally.

 

1. Diabetes Patient Support Program by Novo Nordisk 

The Diabetes Patient Support Program includes patient education, disease management assistance, and access to specialized resources. Participants benefit from individualized learning plans, mobile applications for blood sugar monitoring, and guidance on nutrition and exercise. Research indicates that these programs can greatly improve disease control and reduce complication risks..

 

2. My Cancer Coach Program by the American Cancer Society

This free mobile application provides information on personalized cancer treatment options. The app offers access to medical information, support in treatment choices, and psychological assistance. Participants can communicate with counselors and receive updates on clinical trials. In 2016 and 2017, My Cancer Coach was named by Healthline.com  as one of the best apps for breast cancer treatment..

 

3. Biogen’s Multiple Sclerosis Patient Support Program 

MS One to One offers personalized support for patients with multiple sclerosis. The program primarily focuses on educating patients about their disease. Educational modules also include recommendations for communication and emotional support for both patients and their families.

 

4. Cordio Heart Failure Support Program 

An Israeli medical startup developed a special machine learning–based program. It can be downloaded as a smartphone app to monitor patients with heart conditions. The app, called HearO, uses machine learning algorithms to detect changes in the patient’s voice that indicate fluid buildup in the lungs.

 

5. ‘Berezhno’ Project by Aston Health 

The social project ‘Berezhno’ (With Care) was designed for people facing their  illness alone. It unites efforts of medical and community-based initiatives, and charitable foundations to provide timely support for patients with severe illnesses. The project also aims to improve patients’ quality of life by motivating adherence to treatment and active involvement in therapy. Ambassadors of the platform offer moral and psychological support, demonstrating through their own experience that it is possible to overcome the disease.

Patient support programs can greatly enhance treatment effectiveness and patient quality of life. Integrating these programs into healthcare systems is becoming increasingly relevant, fostering a holistic approach to care.

 

 

 

 

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Anastasija Zhigalkina

Anastasija Zhigalkina

Lead Marketing Communications Manager